WebFX is a full-service digital marketing agency, and the agency creates custom strategies for each of the agency's clients based on their needs and goals. WebFX's team is made up of award-winning marketers, designers, and developers, and the agency knows what it takes to get real results online. WebFX also keep the focus on the metrics that mean the most, like leads and revenue generated. WebFX knows that hitting these goals is what moves businesses forward, and the agency believes that the agency's clients' success is the best measure of the agency's own performance.
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WebFX
Verified AgencyGenerating qualified inbound leads and substantial digital revenue across diverse commercial industries, WebFX operates as a full-service digital marketing and search marketing agency.
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Web Project Coordinator Internship
About the Internship WebFX is seeking an intern for our project managment team! Our ideal candidate is either a…
Expert Advisor: Residential & Commercial Services (Mechanical/Engineer)
Hi there! We're WebFX, a full-funnel revenue marketing agency based in the US. We've been 10x named a Best Place…
Jr. Digital Marketing Account Manager
About the Role WebFX is seeking an entry-level candidate for our Marketing team! Our ideal candidate has a bachelor's…
Jr. Digital Marketing Coordinator
About the Role WebFX is seeking an entry-level candidate for our Marketing team! Our ideal candidate has a bachelor's…
Jr. Digital Marketing Specialist
About the Role WebFX is seeking an entry-level candidate for our Marketing team! Our ideal candidate has a bachelor's…
Jr. Digital Media Public Relations Specialist
Overview The Jr. Digital Media Public Relations Specialist is a relationship-driven digital marketer who builds authority, visibility, and trust…
Jr. IT Support Specialist
About the Role WebFX is seeking an entry-level candidate for our IT Support team! Our ideal candidate has a…
Jr. IT Support Technician
About the Role WebFX is seeking an entry-level candidate for our IT Support team! Our ideal candidate has a…
Social Media Monitoring Specialist
Hi there! We’re WebFX, a full-funnel revenue marketing agency based in the US. We’ve been 10x named a Best Place…
Web Developer Internship
About the Internship WebFX is seeking an intern for our web development team! Our ideal candidate is either a…
Web Project Coordinator
Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 10x named the Best Place…
Jr. Online Graphic Designer
Hi there! We're WebFX, a full-funnel revenue marketing agency based in the US. We've been 10x named a Best Place…
Web Project Coordinator Internship
About the Internship
WebFX is seeking an intern for our project managment team! Our ideal candidate is either a current college student or a recent college grad, with a history of strong academics, and an interest in pursuing a career related to project management.
Internship Logistics: What to Know
- This is an in-person internship, based at our riverside campus in Harrisburg, PA
- This internship is flexible with hours and days - we will work with our interns to determine a schedule that is a mutual fit
- Interns will enjoy their own work space and tech set-up at our office, along with the ability to wear jeans/casual dress to work each day
The Qualifications: Who You Are
Education
- A Bachelor's Degree: Either in Progress or Completed
- All Majors Welcome!
- GPA: 3.4 or above
Suggested Experience and Skills
- Strong written and verbal communication skills
- Exceptional eye for aesthetics and design
- Top-notch organizational skills
- Basic Excel/Google Docs skills
- Classroom-level familiarity with website design concepts
- Eagerness to learn and be trained!
Qualities and Traits
- You're interested in the web, and like keeping up with new technology
- You're professional, dependable, and self-motivated
- You take pride in your work and always strive for high-quality results
- You work with urgency and enjoy getting things done
- You're proactive when it comes to solving problems
- You're a lifelong learner, and are always looking to stretch and grow your skills
- You love thinking both creatively and analytically, and love using data to make decisions
The Internship Responsibilities: What You'll Learn to Do
Under the guidance of senior-level mentors, interns in this position can expect to:
- Work alongside our full-time project managers to assist them in various client web projects
- Assist in planning and outlining project specifications for website build projects
- Learn and implement UX best practices
- Perform quality testing for website builds and launches - evaluating performance, functionality, UX, etc
- Coordinate with our development and design teams, ensuring client projects are completed in a timely and efficient manner
Technical Tools You'll Gain Experience With
- Excel/Google Suite
- Basic HTML
- Wordpress
The Benefits: What You'll Get
Comprehensive Training and Hands-On Industry Experience
- World-class on-the-job training from our team of project managers and industry experts
- The chance to learn and practice cutting-edge project management tools and techniques in a real-world environment at a top-ranked agency
Career Development Support and Potential for Growth
- Hands-on coaching and individualized mentorship with managers to support learning and development
- Letters of recommendation are provided
- We are always open to considering interns for potential full-time roles after graduation as well!
Compensation
- $17-$18/hour
Expert Advisor: Residential & Commercial Services (Mechanical/Engineer)
Hi there! We're WebFX, a full-funnel revenue marketing agency based in the US. We've been 10x named a Best Place To Work, and we'd love to meet you! We are a fast-growing company of more than 700 FXers, that has doubled in size over the past 5 years, with talented team members in 6 US offices, 20+ states, and now based around the globe (and representing 18+ different countries!). While WebFX and our subsidiary companies, such as Nutshell CRM, SEO.com, and TeamAI, are growing rapidly, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!
We're looking for people to join our mission to provide world-class full-funnel revenue marketing solutions to mid-size businesses worldwide. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
What We're Looking For
Do you have one of these desired skills, licenses or certifications?
Qualified Elevator Inspector
Certified Elevator Technician
Institute of Door Dealer Education and Accreditation (IDEA)
Certified Elevator Technician
Institute of Door Dealer Education and Accreditation (IDEA)
OSHA-10 safety training certification
General Contractor License
National Association of Safety Professionals (NASP) certification
Certified Construction Manager (CCM)
Certified Professional Contractor (CPC) certification
Project Management Professional (PMP) certification
Project Risk Management Professional (PRMP)
Certified Planning & Scheduling Professional (PSP)
Leadership in Energy and Environmental Design Accredited Professional (LEED AP)
Current professional certification with a relevant board in your field of practice
General Contractor License
National Association of Safety Professionals (NASP) certification
Certified Construction Manager (CCM)
Certified Professional Contractor (CPC) certification
Project Management Professional (PMP) certification
Project Risk Management Professional (PRMP)
Certified Planning & Scheduling Professional (PSP)
Leadership in Energy and Environmental Design Accredited Professional (LEED AP)
Current professional certification with a relevant board in your field of practice
Long-term, hands-on experience in residential/commercial services is a must!
For this role, we are particularly looking for experience related to mechanical services. If you are familiar with garage doors, elevators/lift systems, water treatment, safety and similar home services this role is for you!
Here’s what else you’ll need for this position:
Flexible scheduling — this position requires a minimum of 4 hours of remote availability per week.
Thoughtful written communication practices and a knack for explaining complex concepts in an accessible manner.
What You'll Do
Would you like a long-term freelance partnership?
Are you looking for projects you can complete from the comfort of your current location?
Does the flexibility of setting your own schedule and hours worked per week sound like a fit for you?
Responsibilities
As an experienced professional in your field, you’ll get to review a variety of interesting content projects to verify industry accuracy. You will:
Review content for correctness. Is the information in a project true for your industry?
Identify sections or points in copy that need clarification. Can a concept be better explained, and how?
Recommend and suggest changes that our top-notch team of writers and editors can implement within projects. What needs to change, and how, to ensure content is educational and factually accurate?
You know the hard work that goes into the trades and the entirety of building or updating a structure. You’ve spent years in the field in management or hands-on roles related to roofing, flooring or building, so you have both the training and certifications required for these fields and the firsthand knowledge of the effort, attention to detail, tools, materials and other resources it takes to make a project succeed. You find yourself naturally drawn to opportunities to act as a mentor or educate others in your area of expertise, even if your work never required you to do so formally. You can explain complex topics to others, knowing when to use wording a layperson would understand and when to rely on technical terms specific to industry experts.
In this role, you’ll verify content accuracy and make sure our clients sound like the authorities they are while ensuring that their target audience — who may or may not be at the same level of expertise — can understand what they’re saying.
Location
This position is fully remote! Work from anywhere as long as you have a great internet connection and a comfortable workspace.
Time commitment
How much time can you commit per week? We're looking for someone who can confidently commit at least ~4 hours per week — and if our client demand expands, increase to as much as ~15 hours per week.
Our project management team will align your workload based on your scheduling availability, which you’ll communicate to us each week. Here’s a review of the workflow: Projects should be accepted or declined within 48 hours of receiving them. After 48 hours with no response, they will be removed from your queue. If you accept the project, you will have 48 hours from the day of acceptance to complete your project review.
What You'll Get
Longevity: We love working with committed team members! Current team members in this position have been in the role for over 10 years.
Competitive Flexible Schedule: As an independent contractor, you get to choose your optimal work schedule and have the convenience of working from home.
Compensation: Hourly rates from $50 to $85 per hour. Compensation depends on certifications, education and work experience.
Make a Difference: WebFX strives to not only improve the lives of our clients and everyone who works for them, but to make a tangible difference on a global level as well. Through #FXBuilds, our goal is to positively change the lives of 10,000 people by 2024. Your work will contribute to #FXBuilds by helping us reach client goals!
Please note: Expert Advisor position openings are based on project demand. If you do not hear from a recruiter within one month of submitting your application, the position may have been filled. Please know that your information is kept on file and you will be the first to be contacted when a position becomes available!
Jr. Digital Marketing Account Manager
About the Role
WebFX is seeking an entry-level candidate for our Marketing team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track record of strong academics, and is excited about all things marketing and client relationship-building. Related experience is awesome to have, but never required - we'll train you on everything you need to know.
The Qualifications: Who You Are
Education:
- A Bachelor's Degree: All majors welcome!
- GPA: 3.4 or above
(Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
Suggested Experience and Skills:
- Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
- Strong verbal and written communication skills
- Customer service experience (in any industry)
- Presentation skills
- Analytical and research skills
- Digital marketing experience (a bonus!)
- Copywriting for the web experience (a bonus!)
Tools/Technical Skills:
(Not required, but awesome to have!)
- Excel/Google Suite
- Google Analytics
- Basic HTML
- Familiarity with using AI tools
Qualities and Traits:
- You're interested in the web, and like keeping up with new technology
- You're professional, dependable, and self-motivated
- You take pride in your work and always strive for high-quality results
- You work with urgency and enjoy getting things done
- You're proactive when it comes to solving problems
- You're a lifelong learner, and are always looking to stretch and grow your skills
- You love thinking both creatively and analytically, and love using data to make decisions
Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you!
The Job Responsibilities: What You'll Learn to Do
Communicate with Clients
(About 40% of your day)
- Serve as the direct point of contact for a dedicated list of clients, providing them with industry advice and recommendations to help them achieve their goals
- Build long-lasting relationships with your clients based on trust and rapport, and work to maintain our world-class retention rate
Plan and Execute Digital Marketing Strategies
(About 35% of your day)
- Create and execute data-driven SEO and AI Search Visibility strategies and optimizations for your clients
- Build and manage PPC (think Google Ads!) campaigns and work to achieve positive results for clients
- Plan content strategy and build outlines for our team of copywriters
- Manage the planning and execution of CRO projects, and recommend CRO best practices for clients
- Perform light editing in the backend of client websites to correct errors and implement content
Analyze Marketing Campaign Data
(About 15% of your day)
- Analyze campaign performance data (In Google Analytics and RevenueCloudFX) and prepare monthly reports
- Interpret web analytics, demographic data, market research, and buyer behaviors, and update strategies based on findings
Perform Marketing Research and Testing
(About 10% of your day)
- Conduct industry research such as competitor analysis and keyword research
- Perform A/B, website usability, and conversion rate testing to determine what works best for your client, and provide recommendations accordingly
The Benefits: What You'll Get
Comprehensive, On-the-Job Training and Career Development
- Initial "career kickstart" training to learn foundational hard skills over the first few months on the job
- Ongoing advanced training sessions from industry experts as you progress further in your role
- Regular team Lunch-and-Learns in our on-site training amenities
Career Growth and Upward Progression Paths
- All our Jr-level roles represent the first step on an upward promotional path within WebFX
- Merit-based promotions are abundant for new team members who meet or exceed performance metrics
- Regular 1-on-1 check-ins with a manager to support career growth
Potential promotional path for Jr. Digital Marketing Account Manager:
- Digital Marketing Specialist
- Digital Marketing Analyst
- Digital Marketing Consultant
- Lead Internet Marketing Consultant
- Sr. Internet Marketing Consultant
In-Person Experience Alongside Our Team of Industry Experts
- This position is based fully on-site at our office in York, PA, with opportunities for this to evolve as Fxers advance in their career tenure.
Compensation
- $50,000 - $53,000 (potentially higher based on work experience)
Jr. Digital Marketing Coordinator
About the Role
WebFX is seeking an entry-level candidate for our Marketing team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track record of strong academics, and is excited about all things marketing and client relationship-building. Related experience is awesome to have, but never required - we'll train you on everything you need to know.
The Qualifications: Who You Are
Education:
- A Bachelor's Degree: All majors welcome!
- GPA: 3.4 or above
(Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
Suggested Experience and Skills:
- Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
- Strong verbal and written communication skills
- Customer service experience (in any industry)
- Presentation skills
- Analytical and research skills
- Digital marketing experience (a bonus!)
- Copywriting for the web experience (a bonus!)
Tools/Technical Skills:
(Not required, but awesome to have!)
- Excel/Google Suite
- Google Analytics
- Basic HTML
- Familiarity with using AI tools
Qualities and Traits:
- You're interested in the web, and like keeping up with new technology
- You're professional, dependable, and self-motivated
- You take pride in your work and always strive for high-quality results
- You work with urgency and enjoy getting things done
- You're proactive when it comes to solving problems
- You're a lifelong learner, and are always looking to stretch and grow your skills
- You love thinking both creatively and analytically, and love using data to make decisions
Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you!
The Job Responsibilities: What You'll Learn to Do
Communicate with Clients
(About 40% of your day)
- Serve as the direct point of contact for a dedicated list of clients, providing them with industry advice and recommendations to help them achieve their goals
- Build long-lasting relationships with your clients based on trust and rapport, and work to maintain our world-class retention rate
Plan and Execute Digital Marketing Strategies
(About 35% of your day)
- Create and execute href="https://www.webfx.com/about/offices/harrisburg/mansionfx/">our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.
Compensation
- $50,000 - $53,000 (potentially higher based on work experience)
Jr. Digital Marketing Specialist
About the Role
WebFX is seeking an entry-level candidate for our Marketing team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track record of strong academics, and is excited about all things marketing and client relationship-building. Related experience is awesome to have, but never required - we'll train you on everything you need to know.
The Qualifications: Who You Are
Education:
- A Bachelor's Degree: All majors welcome!
- GPA: 3.4 or above
(Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
Suggested Experience and Skills:
- Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
- Strong verbal and written communication skills
- Customer service experience (in any industry)
- Presentation skills
- Analytical and research skills
- Digital marketing experience (a bonus!)
- Copywriting for the web experience (a bonus!)
Tools/Technical Skills:
(Not required, but awesome to have!)
- Excel/Google Suite
- Google Analytics
- Basic HTML
- Familiarity with using AI tools
Qualities and Traits:
- You're interested in the web, and like keeping up with new technology
- You're professional, dependable, and self-motivated
- You take pride in your work and always strive for high-quality results
- You work with urgency and enjoy getting things done
- You're proactive when it comes to solving problems
- You're a lifelong learner, and are always looking to stretch and grow your skills
- You love thinking both creatively and analytically, and love using data to make decisions
Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you!
The Job Responsibilities: What You'll Learn to Do
Communicate with Clients
(About 40% of your day)
- Serve as the direct point of contact for a dedicated list of clients, providing them with industry advice and recommendations to help them achieve their goals
- Build long-lasting relationships with your clients based on trust and rapport, and work to maintain our world-class retention rate
Plan and Execute Digital Marketing Strategies
(About 35% of your day)
- Create and execute href="https://www.webfx.com/about/offices/lancaster/">our Lancaster, PA office, with opportunities for this to evolve as Fxers advance in their career tenure.
Compensation
- $50,000 - $53,000 (potentially higher based on work experience)
Jr. Digital Media Public Relations Specialist
Overview
The Jr. Digital Media Public Relations Specialist is a relationship-driven digital marketer who builds authority, visibility, and trust for brands across the internet through earned media, strategic publisher partnerships, and high-impact content ideation. This role sits at the center of modern PR, SEO, and AI Search visibility. You will cultivate long-term relationships with editors and publishers, pitch compelling story ideas, and orchestrate content placements that drive real business outcomes—brand authority, search trust, AI citations, traffic, and leads. Rather than writing all content yourself, you operate as a strategist, tastemaker, and editor-in-chief–style leader—developing story angles, headlines, and media narratives, then collaborating with writers and internal teams to bring those visions to life
What You’ll Do
Build & Manage Publisher Relationships
- Develop and maintain strong relationships with editors, journalists, and publishers across major digital publications.
- Pitch original, high-value story ideas that align with publisher editorial standards and audience needs.
- Earn consistent publication opportunities through reputation, credibility, and the quality of ideas—not transactional outreach.
- Act as a trusted contributor whose work helps publishers grow traffic, readership, and authority.
Drive Earned Media & AI Search Visibility
- Secure earned placements, citations, brand mentions, and backlinks across authoritative third-party websites.
- Help clients build trust and authority in the eyes of Google Search and AI search engines.
- Specialize in earning AI Search citations and references — a core driver of visibility in modern search experiences.
- Support both earned and strategic paid media partnerships when appropriate, always with ROI and authority in mind.
Content Strategy, Ideation & Tastemaking
- Operate like an editor-in-chief: ideate story angles, headlines, themes, and narratives across industries.
- Identify emerging trends, content gaps, and timely opportunities publishers want to cover.
- Build content frameworks and creative direction for writers rather than executing all writing personally.
- Ensure all content aligns with brand voice, authority positioning, and publisher expectations.
Brand & Reputation Building
- Actively build and manage your professional digital footprint so publishers can research and validate your expertise.
- Maintain visibility across social media, blogging platforms, personal websites, and journalism tools (e.g., Muck Rack).
- Establish credibility through a history of high-quality publications and recognizable bylines.
- Represent the company and its publishing network as a polished, authoritative media partner.
Owned Media Network Leadership
- Help manage and grow owned digital publications within our media network (e.g., technology, lifestyle, and niche verticals).
- Develop headline strategies and editorial direction that drive traffic, revenue, and authority for owned sites.
- Use owned media to strengthen personal and organizational credibility with third-party publishers.
- Contribute to positioning our network as award-winning, professional, and industry-respected.
Client Impact & Strategy
- Translate media coverage into measurable client outcomes: visibility, authority, search trust, and lead generation.
- Align publisher placements with broader digital marketing and SEO strategies.
- Leverage your network to secure coverage across virtually any site on the web.
- Help pioneer and scale innovative services in AI SEO and modern digital PR.
Who You Are and What We're Looking For
Education:
- A Bachelor's Degree: All majors welcome!
- GPA: 3.4 or above
(Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
Suggested Experience and Skills
- Relationship building and professional networking
- Persuasive communication and pitching
- Brand positioning and reputation management
- Content strategy, ideation, and editorial direction
- Digital PR, earned media, and authority building
- Familiarity SEO, backlinks, and search trust signals
- Deep curiosity about media trends, internet culture, and publishing ecosystems
- Ability to see the “big picture” while managing many moving parts
Qualities and Traits
- You think like a digital marketer, not just a publicist.
- You’re comfortable being the face behind pitches, ideas, and media relationships.
- You understand that where something is published matters just as much as what is published.
- You love influencing narratives, shaping content direction, and spotting what will resonate before it trends.
- You thrive in a role where credibility, reputation, and long-term relationships are the currency.
- You’re energized by the future of AI search, digital authority, and earned visibility.
Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you!
Why This Role Matters
This role is critical to how brands earn trust in today’s search landscape. Through relationships, reputation, and standout content strategy, the Jr. Digital Media Public Relations Specialist directly impacts client growth, search visibility, and industry leadership—across thousands of digital publications every month.
What You’ll Get From Us!
Comprehensive, On-the-Job Training and Career Development
- Initial "career kickstart" training to learn foundational hard skills over the first few months on the job
- Ongoing advanced training sessions from industry experts as you progress further in your role
- Regular team Lunch-and-Learns in our on-site training amenities
Career Growth and Upward Progression Paths
- All our Jr-level roles represent the first step on an upward promotional path within WebFX
- Merit-based promotions are abundant for new team members who meet or exceed performance metrics
- Regular 1-on-1 check-ins with a manager to support career growth
Potential promotional path for Jr. Digital Media Public Relations Specialist:
- Content Marketing Specialist
- Content Marketing Analyst
- Digital Publishing Consultant
- Lead Digital Publishing Consultant
- Sr. Digital Content Consultant
In-Person Experience Alongside Our Team of Industry Experts
- This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.
Compensation
- $47,500 - $49,500 (potentially higher based on work experience)
Jr. IT Support Specialist
About the Role
WebFX is seeking an entry-level candidate for our IT Support team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track-record of strong academics, and is excited about all things technology and tech support. Related experience is awesome to have, but never required - we'll train you on everything you need to know.
The Qualifications: Who You Are
Education:
- A Bachelor's Degree: All majors welcome!
- GPA: 3.4 or above
(Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
Suggested Experience and Skills:
- Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
- Strong verbal and written communication skills
- Customer service experience (in any industry)
- Ability to translate technical information into simple terms
- Experience in tech support or IT Help Desk-related work (a bonus!)
Tools/Technical Skills:
(Not required, but awesome to have!)
- Excel/Google Suite
- Solid understanding of both Windows and Mac OS
- Solid understanding of the latest business office technologies
- Familiarity with using AI tools
Qualities and Traits:
- You have a passion for technology and love staying up to date with new and emerging tech
- You're professional, dependable, and self-motivated
- You take pride in your work and always strive for high-quality results
- You work with urgency and enjoy getting things done
- You're proactive when it comes to solving problems
- You're a lifelong learner, and are always looking to stretch and grow your skills
- You love thinking both creatively and analytically, and love using data to make decisions
Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you!
The Job Responsibilities: What You'll Learn to Do
Perform Help-Desk Support for Our Internal Team
(About 60% of your day)
- Respond to support tickets from team members when they run into technology issues
- Help solve problems with computer systems, software, hardware, and other workplace technology
- Educate team members on technology, and walk with them through the problem-solving process
- Run diagnostic programs to identify and resolve problems
- Respond promptly to team member questions either in-person or over email, as the situation requires
- Resolve technical problems with Local Area Networks (LAN), WiFi, and other systems
Create and Manage Team Member Accounts and Workstations
(About 30% of your day)
- Install and configure new Windows and Mac workstations for incoming team members
- Create and configure new company accounts for team members
Support Technical Process Improvements Across Our Team
(About 10% of your day)
- Research and introduce solutions to emerging technology challenges that may arise
- Document new company processes in clear, easy-to-follow language that team members of all technical backgrounds can understand
The Benefits: What You'll Get
Comprehensive, On-the-Job Training and Career Development
- Initial "career kickstart" training to learn foundational hard skills over the first few months on the job
- Ongoing advanced training sessions from industry experts as you progress further in your role
- Regular team Lunch-and-Learns in our on-site training amenities
Career Growth and Upward Progression Paths
- All our Jr-level roles represent the first step on an upward promotional path within WebFX
- Merit-based promotions are abundant for new team members who meet or exceed performance metrics
- Regular 1-on-1 check-ins with a manager to support career growth
Potential Promotional Path for Jr. IT Support Specialist:
- IT Specialist
- IT Analyst
- IT Consultant
- Lead IT Consultant
- Sr. IT Consultant
In-Person Experience Alongside Our Team of Industry Experts
- This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.
Compensation
- $47,000-$50,000 (potentially higher based on work experience)
Jr. IT Support Technician
About the Role
WebFX is seeking an entry-level candidate for our IT Support team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track-record of strong academics, and is excited about all things technology and tech support. Related experience is awesome to have, but never required - we'll train you on everything you need to know.
The Qualifications: Who You Are
Education:
- A Bachelor's Degree: All majors welcome!
- GPA: 3.4 or above
(Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
Suggested Experience and Skills:
- Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
- Strong verbal and written communication skills
- Customer service experience (in any industry)
- Ability to translate technical information into simple terms
- Experience in tech support or IT Help Desk-related work (a bonus!)
Tools/Technical Skills:
(Not required, but awesome to have!)
- Excel/Google Suite
- Solid understanding of both Windows and Mac OS
- Solid understanding of the latest business office technologies
- Familiarity with using AI tools
Qualities and Traits:
- You have a passion for technology and love staying up to date with new and emerging tech
- You're professional, dependable, and self-motivated
- You take pride in your work and always strive for high-quality results
- You work with urgency and enjoy getting things done
- You're proactive when it comes to solving problems
- You're a lifelong learner, and are always looking to stretch and grow your skills
- You love thinking both creatively and analytically, and love using data to make decisions
Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you!
The Job Responsibilities: What You'll Learn to Do
Perform Help-Desk Support for Our Internal Team
(About 60% of your day)
- Respond to support tickets from team members when they run into technology issues
- Help solve problems with computer systems, software, hardware, and other workplace technology
- Educate team members on technology, and walk with them through the problem-solving process
- Run diagnostic programs to identify and resolve problems
- Respond promptly to team member questions either in-person or over email, as the situation requires
- Resolve technical problems with Local Area Networks (LAN), WiFi, and other systems
Create and Manage Team Member Accounts and Workstations
(About 30% of your day)
- Install and configure new Windows and Mac workstations for incoming team members
- Create and configure new company accounts for team members
Support Technical Process Improvements Across Our Team
(About 10% of your day)
- Research and introduce solutions to emerging technology challenges that may arise
- Document new company processes in clear, easy-to-follow language that team members of all technical backgrounds can understand
The Benefits: What You'll Get
Comprehensive, On-the-Job Training and Career Development
- Initial "career kickstart" training to learn foundational hard skills over the first few months on the job
- Ongoing advanced training sessions from industry experts as you progress further in your role
- Regular team Lunch-and-Learns in our on-site training amenities
Career Growth and Upward Progression Paths
- All our Jr-level roles represent the first step on an upward promotional path within WebFX
- Merit-based promotions are abundant for new team members who meet or exceed performance metrics
- Regular 1-on-1 check-ins with a manager to support career growth
Potential Promotional Path for Jr. IT Support Technician:
- IT Specialist
- IT Analyst
- IT Consultant
- Lead IT Consultant
- Sr. IT Consultant
In-Person Experience Alongside Our Team of Industry Experts
- This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.
Compensation
- $47,000-$50,000 (potentially higher based on work experience)
Social Media Monitoring Specialist
Hi there! We’re WebFX, a full-funnel revenue marketing agency based in the US. We’ve been 10x named a Best Place to Work, and we’d love to meet you! We are a fast-growing company of more than 700 FXers, that has doubled in size over the past 5 years, with talented team members in 6 US offices, 20+ US States, and now based around the globe (and representing 18+ different countries, including offices in Guatemala and South Africa!).
While WebFX and our subsidiary companies, such as Nutshell CRM, SEO.com, and TeamAI, are growing rapidly, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!
We’re looking for people to join our mission to provide world-class full-funnel revenue marketing solutions to mid-size businesses worldwide, We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
Why Choose WebFX?
We’re proud to offer the same great culture and a comprehensive set of benefits to our team members no matter where in the world they’re based. In addition to very competitive base pay, we also offer company profit-sharing, performance bonuses, and health insurance (including dental, vision, remote doctor, etc.). To aid in your success, we also provide world-class industry training (Organic SEO, Local SEO, PPC, Google Analytics, etc.), long-term career track opportunities, and ongoing learning bonuses (yes, you can get paid to learn!), along with numerous other benefits!
Some of the additional benefits our FXers enjoy include:
- No matter where you are located or your position, WebFX offers long-term stability to all of our FXFamily members. Many of our global team members have been with WebFX for 10+ years, and we’re hoping you can be too!
- We put our people first; it’s as simple as that. You’re never on your own - when you run into inevitable challenges, we’re there to support you along the way!
- Long-lasting relationships with both clients and team members due to consistently low turnover rates, which are simply unheard of in our industry because, again, we put our people first.
- Save your time and money by skipping the commute to an office. This role allows you to work from the comfort of your home!
- Fully equipped in-home office setup including computer, dual large monitors, headset, seriously fast internet, generator, and more!
- Unrestricted access to our proprietary software/platforms that our internal R&D team has developed for our team’s exclusive use, in addition to access to the many 3rd party tools and software we utilize internally in order to WOW our clients. You can learn more about just some of our proprietary tools here.
- Be part of a rapidly growing company that, at the same time, only partners with clients who share our values.
- Merit-based promotional structure.
- Annual merit-based compensation increases!
- Access to virtual professional development opportunities with company experts and virtual team-building events like monthly meetups and hangouts.
- Invitation to our annual FXFest – a week-long, all-expenses-paid trip for our international team members (with a 1-year tenure) to our company headquarters. This event is filled with activities, learning, and motivation to help unite our U.S. and global staff!
- We have a very strong commitment to giving back globally - in fact, it’s one of our values here at WebFX. As a member of our FXFamily, you get to be a large part of that simply by achieving your goals - since 2014, we’ve committed to donating globally through our FXBuilds program. You can learn more about that here!
- When you join WebFX, you don’t just join a company; you join a community! We value all of our team members the same, regardless of their position or where they call home. We truly look forward to learning about you and your background, and we will be there to celebrate the milestones in your life together, no matter how big or small!
What You'll Get
World-Class Training and Ongoing Career Development
- No matter your level of experience, our “Bootcamp” training program is provided for all new WebFX “family members” to learn, grow and develop in and out of the office with the hard skills necessary to be successful in their position.
- From training with our Award-Winning Sr. Developers, Designers, Marketers, and more to access to countless industry-leading online training resources/courses/tutorials to getting experience with our client base that spans just about every industry you can think of (and then some), our training program is simply unrivaled!
- Training doesn’t stop after your initial training period, we offer career development training and monthly Lunch-and-Learns with our state-of-the-art training amenities to facilitate departmental training, industry-related updates, and more!
- FXLearns program – where you get incentives for taking advantage of our countless industry training resources!
- With a track record of serving over 1,500+ clients, we’ve been able to truly master our processes and procedures, and we’ll train you on them - no need to develop how to do things (unless you want to help us continually improve that process!), because we refuse to ever stagnate, we are always pushing to make those processes 1% better too!
Opportunities for Growth
WebFX has doubled in size over the past 5 years, and merit-based promotional opportunities are abundant if you're meeting or exceeding position performance metrics. We believe in growing and promoting our internal team first and foremost. In fact, 95% of our promotions are internal! All team members have a very clearly defined progression path, so you know exactly what is expected of you so you can put your career in your own hands.
What’s more, you’re not expected to know it all - we believe in continually striving to be an expert in your subject matter of expertise, so while we will purposely challenge you to grow in your niche, we are a full-service agency that has experts in other departments that handle everything else - from link building, to social media, to web design, and web development. This is done so you can truly master your trade.
What We're Looking For
Desired Education
A Bachelor’s degree is preferred but not required.
Pre-employment testing is required.
General Knowledge
- Fluent in English (written and verbal). Resume must be in English to be considered.
- Customer service experience & proven interest in long-term customer service field/career (this is a long-term position where you can grow with our team!)
- Solid understanding of the internet and social media
- Strong writing/grammatical skills as well as ability to present information and ideas logically and clearly; keen eye for detail also required.
- Must have high-speed internet and smartphone with WiFi capabilities / ability to use social media apps for business purposes
Qualities
- Customer-centric mentality & passion for delighting customers
- Strong commitment to getting things done
- Dedication to delivering high-quality and defect-free work to clients
- Ability to work well in a high-concurrency environment (many projects)
- Capable of individual “deep work” as well as the ability to collaborate with a team to complete projects rapidly
- Strong time-management skills and ability to meet deadlines consistently
- Ability to take direction well, but also make decisions and take initiative
- Strong communication skills
- Up-to-date on the latest web technologies
- Professional and dependable, with a solid work ethic
- Detail-oriented with a dedication to quality
- Self-motivated
- Problem solver
Experience
At least 1 year of experience in social media monitoring, community management or customer service
Longevity
WebFX is looking for candidates who want to work in customer service long-term as this is a stable and full-time indefinite position at WebFX within the social media customer service department.
No voluntary turnover in the last 4 years in our international remote team!
What You'll Do
Responsibilities
- Providing excellent customer care services for each business that we work with and cultivate a unique connection with their audiences through computer and mobile phone customer service.
- Monitor activity on a high volume of client social profiles 1-3x daily.
- Utilize native social network monitoring dashboards and inboxes (Facebook, Twitter, Instagram, LinkedIn, YouTube, Blogs, Pinterest, etc.) as well as any third-party tools to monitor activity.
- Utilizing standard operating procedures, template responses and own judgment/critical thinking to resolve or escalate online questions or concerns.
- Utilizing available data and research to answer audience comments and direct messages.
- Collaborating with account manager to address unique inquiries and situations if/when needed
- Understanding and adopting brand voice to engage with audience and promote brand personality
- Ability to independently seek out answers and perform research and analysis to determine the best approach and response
- This position requires 40 hours of remote availability per week during our standard office hours (8am to 6pm EST)
- Requires reliable internet access
Percentage Breakdown
60% providing social media customer care services
15% utilizing and updating customer service standard operating procedures & responses
15% actively monitoring and performing proactive outreaching on social networks
10% collaborating with account managers
Training
Our “Bootcamp” web marketing training program will be provided for new WebFX “family members.”
Access to hundreds of online courses and training materials
Departmental trainings, trend watch reports, and monthly Lunch-and-Learns
Web Developer Internship
About the Internship
WebFX is seeking an intern for our web development team! Our ideal candidate is either a current college student or a recent college grad, with a history of strong academics, and an interest in pursuing a career in web development. Classroom-level coding skills are expected, but no experience is required - as an intern, you're here to start building that experience!
Internship Logistics: What to Know
- This is an in-person internship, based at our riverside campus in Harrisburg, PA
- This internship is flexible with hours and days - we will work with our interns to determine a schedule that is a mutual fit
- Interns will enjoy their own work space and tech set-up at our office, along with the ability to wear jeans/casual dress to work each day
The Qualifications: Who You Are
Education
- A Bachelor's Degree: Either in Progress or Completed
- All Majors Welcome!
- GPA: 3.4 or above
Suggested Experience and Skills
- Strong communication skills
- Knowledge of at least one open-source CMS platform (for example, Wordpress, etc)
- Familiarity with both object-oriented and procedural programming methodologies
- Familiarity with PHP/MySQL
- Knowledge of IDEs, such as Eclipse
- Eagerness to learn and be trained!
Qualities and Traits
- You're passionate about web/software development - you even find yourself spending your free time tinkering and learning new technologies!
- You're professional, dependable, and self-motivated
- You take pride in your work and always strive for high-quality results
- You work with urgency and enjoy getting things done
- You're proactive when it comes to solving problems
- You're a lifelong learner, and are always looking to stretch and grow your skills
- You love thinking both creatively and analytically, and love using data to make decisions
The Internship Responsibilities: What You'll Learn to Do
Under the guidance of senior-level mentors, interns in this position can expect to:
- Work alongside our full-time web developers to assist them in various client projects and assignments
- Program, implement, test, and support a variety of web-based projects using the LAMP solution stack of software
- Perform debugging and problem-solving across a wide variety of open-source platforms (Wordpress, etc)
- Troubleshoot web browser issues
- Gain practice in explaining technical ideas and designs to peers and management
The Benefits: What You'll Get
Comprehensive Training and Hands-On Industry Experience
- World-class on-the-job training from our team of web developers and industry experts
- The chance to learn and practice cutting-edge web development tools and techniques in a real-world environment at a top-ranked agency
Career Development Support and Potential for Growth
- Hands-on coaching and individualized mentorship with managers to support learning and development
- Letters of recommendation are provided
- We are always open to considering interns for potential full-time roles after graduation as well!
Compensation
- $22/hour
Web Project Coordinator
Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 10x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!
We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
You Might Be a Great Fit For This Position if You Have…
A Bachelor’s Degree
Successful FXers in this role have majored in Marketing, Advertising, Business, Digital Media, Graphic Design, Communications, User Experience, and beyond
GPA above 3.4
Related Skills and Experiences
2 years experience in web project management
Outstanding customer service skills, in any industry
Advertising/marketing agency experience
Experience in setting and communicating priorities to a project team
Experience in computer science/HTML/CSS or UX (User Experience)
Excel/Google Docs skills
Presentation skills
Any of these Signature FXer Traits!
You have an exceptional eye for aesthetically pleasing websites
You excel at balancing multiple priorities and deadlines simultaneously
You have an interest in the web and stay up-to-date on new and developing technologies
You are a professional, dependable, and independent worker with a solid work ethic
You’re self-motivated, thrive on challenges, and enjoy getting things done
You have strong initiative and are comfortable making decisions
You have an eye for detail and dedication to high-quality work
You have an exceptional level of follow-through
You are a proactive, creative problem-solver who faces challenges with a can-do mindset
You possess excellent time/project management skills
You have solid analytical skills and a knack for making href="https://www.webfx.com/about/offices/harrisburg/mansionfx/">our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.
Potential promotional path for Web Project Manager:
Associate Web Project Manager
Associate Lead Web Project Manager
Lead Web Project Manager
Sr Web Project Manager
Compensation
Negotiable
Jr. Online Graphic Designer
Hi there! We're WebFX, a full-funnel revenue marketing agency based in the US. We've been 10x named a Best Place To Work, and we'd love to meet you! We are a fast-growing company of more than 700 FXers, that has doubled in size over the past 5 years, with talented team members in 6 US offices, 20+ states, and now based around the globe (and representing 18+ different countries!). While WebFX and our subsidiary companies, such as Nutshell CRM, SEO.com, and TeamAI, are growing rapidly, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!
We're looking for talented professionals to join our Ann Arbor office location - home to the Nutshell team! Nutshell is an award-winning CRM and email marketing platform, and as of 2022, WebFX and Nutshell have officially joined forces. Our teams work together closely to provide the very best products and services to our clients, and we're on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
You Might Be a Great Fit For This Position if You Have…
A Bachelor’s Degree
Successful Nutshellers in this role have majored in graphic design, web design, UX, and other related fields
GPA above 3.4
A Background in Design
Please include a portfolio showcasing excellent graphic design work, with a premium on web design and/or UX work - we want to get a sense of your style!
We’re looking for an excellent design eye and a thorough understanding of how to apply design fundamentals such as Typography, Hierarchy, Layout, etc.
A Few Related Skills and Experiences
(This is an entry-level role, and experience in every one of these areas is not required - training is provided on all core platforms, tools, and technologies you will need to know! But the following skills/experience are awesome to have, and will help get your career off to a running start:):
-0-2 years of experience (We're absolutely open to candidates with no prior full-time work experience, but we'd love to see an internship/part-time/summer job experience in that case!)
-Outstanding skills in Adobe Creative Suite and/or Figma
-Knowledge of web design/graphic design/UX best practices
-Knowledge of responsive design best practices
-HTML/CSS coding experience (not required but a plus)
-Experience in creating end-to-end UX processes and workflows, including user journeys, task analysis, information architecture, wireframing, prototyping, and evaluative research methods
-Understanding of how to use design artifacts to effectively build alignment, communicate ideas, and deliver an experience
-Experience in Saas product design - a bonus!
Any of these Signature Nutsheller Traits!
You’re passionate about UX and web design - you even find yourself spending your free time designing and learning new technologies!
You are passionate about typography and color theory
You have a high level of design skill and technical proficiency
You’re energized by designing memorable and effective experiences online
You take direction well, but aren’t afraid to take initiative and make decisions
You see yourself as a problem-solver, and face challenges with a can-do mindset
You put the customer and their goals first
You are a professional, dependable, and independent worker with a solid work ethic
You’re self-motivated, thrive on challenges, and enjoy getting things done
You have an eye for detail and dedication to high-quality work
You have an exceptional level of follow-through
You possess excellent time/project management skills
You work with a sense of urgency and can consistently meet deadlines
You are an outstanding communicator and possess strong interpersonal skills
You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills
If any of these sound like you, then we want to hear from you! We are committed to growing 1% better every day, and we believe working at Nutshell could quite possibly make your life 1(00)% better!
In This Role, You'll Get To...
-Design and create engaging content marketing assets, including web graphics, advertisements, and digital marketing materials, using Adobe Creative Suite tools.
-Collaborate with the marketing team to test, iterate, and refine designs to improve performance and brand consistency across channels.
-Translate goals, research, and feedback into thoughtful, high-quality creative solutions that support Nutshell’s marketing objectives.
-Work within and help maintain our existing design system and UI pattern library to ensure visual consistency and efficiency.
-Learn and grow your design skills by contributing to real-world projects, receiving feedback, and experimenting with new ideas and approaches.
What You’ll Get From Us!
As a product team
Nutshell’s product team offers the opportunity to learn from a smart group of teammates who support and drive one another to succeed. Today, our product group comprises nine designers and engineers. Some have decades of experience, some are just out of college with their degree, and a few have entered this field as a second career.
As a company
-Opportunities to learn and thrive in a friendly, growing SaaS business
-A commitment to an inclusive environment that supports our diverse team
-A connection to Ann Arbor’s software and startup community through our network of friends and partners
-A modern office located on Ashley Street in the heart of downtown Ann Arbor
-Flexibility in working modes and locations, as we regroup at our office, and support other distributed team members
-The sincerity and commitment of an established company: excellent health benefits, 401(k) matching, an experienced leadership team, and a profitable, growing financial position
-The opportunity to help thousands of small businesses each day
-Trust and autonomy to ensure you can be the best version of you
Potential promotional path for Jr. Graphic Designer:
Graphic Designer
Associate Graphic Designer
Associate Lead Graphic Designer
Lead Graphic Designer
Sr. Graphic Designer
Compensation
Negotiable based on work experience
Potential additional bonus may be offered for GPA's of 3.8+ or graduating with high honors
WebFX Reviews
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