Overview

We are seeking a highly experienced Data Engineer to support a fast-growing eCommerce brand operating within a modern, warehouse-first data architecture. This is a project-based, on-demand engagement for a senior-level professional who can design, build, and optimize scalable data infrastructure across analytics, marketing, and operational workflows.

The ideal candidate has deep expertise in BigQuery, dbt, and Looker, with hands-on experience modeling complex eCommerce data from platforms such as Shopify, Klaviyo, subscription systems (e.g., Loop), and 3PL providers

Key Responsibilities

• Design, build, and maintain scalable data pipelines using BigQuery and dbt
• Architect and optimize warehouse-first data models to support analytics, marketing, and operational reporting
• Develop and maintain Looker dashboards and semantic layers
• Integrate and transform data from Shopify, Klaviyo, Loop (subscriptions/returns) and 3PL systems (e.g., ShipHero, ShipBob, etc.)
• Build automated workflows for data ingestion, validation, and monitoring
• Implement best practices for data quality, governance, and documentation
• Leverage AI tools (LLMs, automation frameworks) to:

1. Accelerate data transformation workflows
2. Refactor and optimize SQL/dbt models
3. Automate anomaly detection and QA processes

• Collaborate with analytics, product, and marketing teams to translate business requirements into scalable data solutions
• Troubleshoot data discrepancies and provide root-cause analysis
• Recommend architectural improvements to improve performance, reliability, and scalability

Service Level Agreements (SLAs)

• Response Time: Acknowledge requests within 24 hours
• Critical Issues (P0): Immediate response and active resolution
• Standard Requests: Timeline provided within 72 hours
• Billing Model: Time & materials based on agreed scope and hours worked

Requirements

• 5+ years experience in data engineering within a modern cloud data stack
• Advanced experience with BigQuery, Dbt, SQL performance optimization
• Experience building and maintaining Looker dashboards and data models
• Strong understanding of:

1. eCommerce metrics (AOV, LTV, churn, CAC, retention)
2. Marketing attribution
3. Subscription data structures

• Experience integrating and modeling data from (not exactly similar software would work) Klaviyo, Loop or similar subscription platforms, Shopify 3PL systems
• Experience implementing data quality checks and validation pipelines
• Strong written and verbal communication skills
• Ability to work independently with minimal oversight

Preferred Qualifications

• Experience working with distributed or agency environments
• Experience supporting DTC brands
• Experience with marketing data pipelines (Google Ads, Meta, TikTok)
• Experience building reverse ETL workflows
• Familiarity with data ingestion tools (Fivetran, Daton, Airbyte, etc.)
• Experience implementing AI-assisted data transformation workflows
• Exposure to experimentation analytics (A/B testing frameworks)

Ideal Candidate Profile
We are looking for someone who:

• Understands both technical architecture and business implications
• Can move quickly in a project-based environment
• Thinks in systems, not just SQL queries
• Is comfortable leveraging AI tools to improve speed and efficiency
• Has experience working across marketing, product, and operations data

The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant.

Compensation Transparency & Pay Philosophy
At Anatta Design, we believe in fair and competitive compensation based on location. We post salary ranges in compliance with state requirements for U.S.-based roles, ensuring transparency for candidates in those regions. If you are applying from outside the U.S., please note that our pay scales are adjusted based on the cost of living and market conditions in each country.

Position Overview

Anatta is seeking a skilled Senior Backend Engineer to join our growing engineering team. In this role, you will develop, customize, and optimize Shopify and Shopify Plus ecommerce experiences for ambitious brands.

The ideal candidate has strong experience with Backend App development, custom app development, Liquid, modern JavaScript,Typescript, React, Node.js, Shopify APIs, and third-party integrations. You should be collaborating closely with design, project management, QA, and client teams to deliver scalable, high-performing commerce solutions.

Duties and Responsibilities

• Build and support eCom/Shopify apps, custom functionality, and back-end services using Node.js, Remix, Shopify APIs, and Webhooks.
• Collaborate with designers to convert mockups into responsive, high-quality Shopify experiences.
• Integrate Shopify with third-party platforms such as ERP, OMS, inventory, loyalty, tax, payments, subscriptions, fraud, and fulfillment systems.
• Work with Shopify Admin GraphQL API, Storefront API, REST APIs, App Bridge, and Polaris.
• Optimize Shopify stores for performance, SEO, accessibility, user experience, and conversion.
• Troubleshoot and resolve front-end, back-end, API, integration, and production issues.
• Test and deploy features while ensuring quality, scalability, and compliance with project requirements.
• Collaborate with project managers, QA, architects, and client teams to translate business requirements into technical deliverables.
• Stay current with Shopify ecosystem updates, including Shopify Plus, Checkout Extensibility, Shopify Functions, Hydrogen, and POS capabilities.
• Support Shopify POS-related work when needed, including POS UI Extensions, retail workflows, and in-store integrations.

Requirements

• 6+ years of professional software development experience.
• 3+ years of hands-on eCom/Shopify or Shopify Plus development experience.
• Proven experience as a Backend Developer with a focus on Shopify theme and app development.
• Strong expertise in metafields, and metaobjects.
• Strong experience in Typescript, SQL, Azure Cloud(service bus, functions etc), Bicep, Kubernets, Algolia, Netlify. Someone with an Independent to work on the backend side. 
• Experience with React and modern JavaScript frameworks.
• Experience with Node.js, Remix, or similar back-end frameworks.
• Familiarity with Shopify Admin GraphQL API, Storefront API, REST APIs, Webhooks, App Bridge, and Polaris.
• Experience integrating Shopify with third-party applications and enterprise systems.
• Experience with Git, version control, pull requests, and code reviews.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong written and spoken English communication skills.
• Good documentation and collaboration skills.

Preferred Skills

• Experience with Shopify Plus.
• Experience with Checkout Extensibility and Shopify Functions.
• Experience with headless Shopify development using Hydrogen, Remix, Next.js, or similar frameworks.
• Familiarity with GraphQL and REST API design.
• Experience with Shopify POS, POS UI Extensions, and retail workflows.
• Experience with inventory, loyalty, subscription, tax, payment, OMS, ERP, or fulfillment integrations.
• Experience with iPaaS, middleware, or event-driven architecture.
• Familiarity with observability tools such as New Relic, Datadog, or Sentry.
• Experience with CI/CD tools such as GitHub Actions or similar.
• Experience with AWS, GCP, or equivalent cloud services.
• Experience with other ecommerce platforms such as Magento, BigCommerce, or Salesforce Commerce Cloud.
• Experience with Ruby, Python, PHP, or Java is a plus.

What Makes You Successful

• You can work across the full Shopify stack, from storefront customization to app development and integrations.
• You understand ecommerce beyond code, including performance, conversion, merchandising, checkout, operations, and customer experience.
• You write clean, reusable, and maintainable code.
• You communicate clearly with both technical and non-technical stakeholders.
• You can troubleshoot complex issues across themes, apps, APIs, and integrations.
• You stay current with Shopify platform changes and apply best practices to client work.

Compensation Transparency & Pay Philosophy
At Anatta Design, we believe in fair and competitive compensation based on location. We post salary ranges in compliance with state requirements for U.S.-based roles, ensuring transparency for candidates in those regions. If you are applying from outside the U.S., please note that our pay scales are adjusted based on the cost of living and market conditions in each country.

Position Overview

Anatta is seeking a skilled Shopify Full Stack Developer to join our growing engineering team. In this role, you will develop, customize, and optimize Shopify and Shopify Plus ecommerce experiences for ambitious brands.

The ideal candidate has strong experience with Shopify theme development, custom app development, Liquid, modern JavaScript, React, Node.js, Shopify APIs, and third-party integrations. You should be comfortable working across both front-end and back-end development, collaborating closely with design, project management, QA, and client teams to deliver scalable, high-performing commerce solutions.

Duties and Responsibilities

• Develop and maintain custom Shopify and Shopify Plus themes using Liquid, HTML, CSS, JavaScript, and TypeScript.
• Build and support Shopify apps, custom functionality, and back-end services using Node.js, Remix, Shopify APIs, and Webhooks.
• Collaborate with designers to convert mockups into responsive, high-quality Shopify experiences.
• Customize Shopify storefronts, product pages, collection pages, carts, customer accounts, and checkout-adjacent experiences.
• Integrate Shopify with third-party platforms such as ERP, OMS, inventory, loyalty, tax, payments, subscriptions, fraud, and fulfillment systems.
• Work with Shopify Admin GraphQL API, Storefront API, REST APIs, App Bridge, and Polaris.
• Optimize Shopify stores for performance, SEO, accessibility, user experience, and conversion.
• Troubleshoot and resolve front-end, back-end, API, integration, and production issues.
• Test and deploy features while ensuring quality, scalability, and compliance with project requirements.
• Collaborate with project managers, QA, architects, and client teams to translate business requirements into technical deliverables.
• Stay current with Shopify ecosystem updates, including Shopify Plus, Checkout Extensibility, Shopify Functions, Hydrogen, and POS capabilities.
• Support Shopify POS-related work when needed, including POS UI Extensions, retail workflows, and in-store integrations.

Requirements

• 4+ years of professional software development experience.
• 3+ years of hands-on Shopify or Shopify Plus development experience.
• Proven experience as a Full Stack Developer with a focus on Shopify theme and app development.
• Strong expertise in Shopify Liquid, theme architecture, sections, blocks, templates, metafields, and metaobjects.
• Strong proficiency in HTML, CSS, JavaScript, TypeScript, and modern front-end development.
• Experience with React and modern JavaScript frameworks.
• Experience with Node.js, Remix, or similar back-end frameworks.
• Familiarity with Shopify Admin GraphQL API, Storefront API, REST APIs, Webhooks, App Bridge, and Polaris.
• Experience integrating Shopify with third-party applications and enterprise systems.
• Solid understanding of ecommerce best practices, including SEO, performance optimization, accessibility, UX, and CRO.
• Experience with Git, version control, pull requests, and code reviews.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong written and spoken English communication skills.
• Good documentation and collaboration skills.

Preferred Skills

• Experience with Shopify Plus.
• Experience with Checkout Extensibility and Shopify Functions.
• Experience with headless Shopify development using Hydrogen, Remix, Next.js, or similar frameworks.
• Familiarity with GraphQL and REST API design.
• Experience with Shopify POS, POS UI Extensions, and retail workflows.
• Experience with inventory, loyalty, subscription, tax, payment, OMS, ERP, or fulfillment integrations.
• Experience with iPaaS, middleware, or event-driven architecture.
• Familiarity with observability tools such as New Relic, Datadog, or Sentry.
• Experience with CI/CD tools such as GitHub Actions or similar.
• Experience with AWS, GCP, or equivalent cloud services.
• Experience with other ecommerce platforms such as Magento, BigCommerce, or Salesforce Commerce Cloud.
• Knowledge of UX/UI best practices.
• Experience with Ruby, Python, PHP, or Java is a plus.

What Makes You Successful

• You can work across the full Shopify stack, from storefront customization to app development and integrations.
• You understand ecommerce beyond code, including performance, conversion, merchandising, checkout, operations, and customer experience.
• You write clean, reusable, and maintainable code.
• You communicate clearly with both technical and non-technical stakeholders.
• You can troubleshoot complex issues across themes, apps, APIs, and integrations.
• You stay current with Shopify platform changes and apply best practices to client work.

Compensation Transparency & Pay Philosophy
At Anatta Design, we believe in fair and competitive compensation based on location. We post salary ranges in compliance with state requirements for U.S.-based roles, ensuring transparency for candidates in those regions. If you are applying from outside the U.S., please note that our pay scales are adjusted based on the cost of living and market conditions in each country.

About the Role

We are seeking a strategic, client-obsessed Customer Success Account Manager to join our growing team. This is not a passive relationship maintenance role — it is a high-impact position at the intersection of operations, sales, and client strategy. You will be the client champion: the person who ensures every engagement delivers measurable value, earns long-term trust, and opens the door to expanded partnership.

You thrive in both the day-to-day details of delivery health and the big-picture conversations about business goals. You know how to turn strong execution into expanded engagements, and you understand that growing a customer base requires equal parts operational discipline and commercial instinct. You have a proven track record of retaining and growing enterprise accounts — and you bring that track record to every client you own.

Key Responsibilities

Client Ownership & Relationship Management

• Serve as the primary point of contact for a portfolio of mid-market and enterprise accounts, owning the full client relationship from kickoff through renewal and growth.
• Build deep trust with client stakeholders at every level — from day-to-day contacts to C-suite — through consistent communication, proactive outreach, and genuine understanding of their business.
• Lead regular check-ins, Quarterly Business Reviews (QBRs), and executive steering committee calls that reinforce value delivered and set the agenda for future engagement.
• Act as the voice of the client inside the agency — translating their goals, concerns, and priorities to internal delivery, strategy, and leadership teams.

Account Growth & Commercial Expansion

• Drive account growth by identifying upsell and cross-sell opportunities organically — turning strong delivery into expanded scope, new workstreams, and long-term retainers.
• Manage account P&L and financial forecasting, maintaining clear visibility into revenue, margin, and growth targets across your portfolio.
• Partner with sales leadership on strategic account planning, renewals, and expansion pitches — bringing the client context that makes proposals land.
• Present new service opportunities and strategic recommendations to clients in a way that connects directly to their goals and business outcomes.

Delivery Oversight & Operational Excellence

• Maintain close visibility into project health across all active engagements — tracking risks, timelines, budgets, and quality before issues escalate.
• Partner with internal delivery teams to resource accounts appropriately, surface blockers early, and ensure smooth execution from kickoff through launch.
• Identify and proactively solve scope creep, stakeholder misalignment, and delivery risk — bringing solutions, not just problems.
• Ensure all progress, decisions, and deliverables are consistently documented and visible to all relevant stakeholders. Nothing lives only in Slack or meetings.
• Introduce process improvements — planning cadences, demo rhythms, documentation standards — to increase delivery velocity and client confidence.

Strategic Advisory & Value Realization

• Develop a thorough understanding of each client's business model, competitive landscape, and strategic goals — and use that knowledge to guide decisions that improve outcomes.
• Translate between technical and business contexts: communicate engineering constraints clearly to clients and ensure internal teams understand business priorities and tradeoffs.
• Facilitate Growth Councils and strategic recommendation sessions that tie agency capabilities to specific client objectives.
• Leave every client stronger than you found them — ensure knowledge transfer, documentation, and process improvements that enable their long-term success.

Qualifications & Experience

Required

• 5–8+ years of experience in Account Management, Customer Success, Client Services, or related roles, with a strong track record of retaining and growing enterprise or mid-market accounts.
• Demonstrated experience managing client relationships with annual value of $1M+ — you know how to turn strong delivery into expanded engagement.
• Prior experience in an agency, consulting, or professional services environment, with direct exposure to digital, technology, data, or cloud service delivery.
• Proven commercial instinct: experience managing P&L, forecasting, and driving account expansion through upsell and cross-sell.
• Strong operational mindset: ability to manage multiple concurrent engagements, surface risks early, and introduce structure where none exists.
• Experience leading QBRs, executive presentations, and strategic client conversations with confidence and authority.
• Excellent written and verbal communication skills — able to engage both technical practitioners and executive stakeholders with equal fluency.
• Comfortable working independently in a remote environment while maintaining high accountability and responsiveness.

Preferred

• Experience in ecommerce, data/AI services, cloud platforms, or digital transformation consulting.
• Familiarity with project management and CRM tools such as Jira, HubSpot, Salesforce, or similar.
• Experience coaching or guiding delivery teams to operate with a client-first, consultative mindset.
• Comfort with on-site or embedded client engagement at key relationship moments.

What We're Looking For

Beyond the resume, we are looking for someone who embodies a specific mindset:

• A trusted advisor, not just a project tracker — someone who earns a seat at the strategic table by understanding the client's business deeply.
• A farmer, not just a hunter — you see expansion opportunities in every successful delivery and know how to cultivate them naturally.
• An unblocking operator — you surface problems early, bring solutions, and take ownership of getting work across the finish line.
• A bridge builder — you connect technical teams and business stakeholders, ensuring both sides feel heard and aligned.
• A proactive communicator — you set the agenda, you follow up, you document, and you keep every stakeholder informed without being asked.
• Someone who is genuinely invested in client success — not just satisfaction scores, but real business outcomes that create lasting partnerships.

Work Environment

This is a fully remote role with up to 20% travel expected for client visits, company meetings, and key relationship moments. Candidates must be based in the United States. Periodic on-site or embedded engagement with clients is an expectation of this role — you show up in person at the moments that matter.

What are the perks?

We do our best to make sure employees are supported in everything they do. We offer a range of benefits and perks:

• Remote first organization
• Full medical, dental, vision, disability, and company paid life insurance
• Employer 401(k) contributions 
• Employee assistance program
• Start accrual with 20 days of PTO annually + holidays 
• Annual winter break: We close the week between Christmas and New Year's so everyone can truly disconnect and recharge
• Paid parental leave
• Company events, happy hours, and retreats
• Budget for continuing education 
• Other perks vary by location

Physical demands requirements

Common office/desk environment that involves long periods of time at a stationary desk with extensive computer work that requires repetitive motion of the wrists, hands, and/or fingers.

If this role is filled in the US, the annual salary range is $85,000 USD - $135,000 USD + Retention Bonus & Commission and is commensurate to several factors that are unique to each candidate, including but not limited to years of experience, skill set / qualifications, and geographical work location considering differences in cost of living, therefore, actual base pay offered may vary.  

Compensation Transparency & Pay Philosophy
At Anatta Design, we believe in fair and competitive compensation based on location. We post salary ranges in compliance with state requirements for U.S.-based roles, ensuring transparency for candidates in those regions. If you are applying from outside the U.S., please note that our pay scales are adjusted based on the cost of living and market conditions in each country.

Overview

We are looking for a passionate, curious, and self-driven UX Researcher, Data Analyst & Optimization Specialist to sit at the foundation of our optimization practice — turning raw user behavior into rigorous, decision-ready insight.

This role reports directly to the UX Strategist and executes the analytical and research backbone of the optimization strategy they own. Where the Strategist sets direction and owns the client-facing narrative, this person owns the depth: the journey maps, the funnel builds, the cohort analyses, and the qualitative research that make every recommendation defensible.

The ideal candidate is a true quantitative expert with equally strong qualitative instincts — someone who can pull a statistically sound insight out of a GA4 funnel and also run a usability session that explains why the number looks the way it does. You have deep comprehension of Google Analytics and the Shopify ecosystem, and you use both to tell a story around user experience through a data-driven lens.

You will work cross-functionally alongside the UX Strategist, designers, and developers to properly tag events, track user flows, and evaluate site performance against defined KPIs — with a particular focus on journey mapping, funnel construction, LTV cohorting, and measuring the downstream impact of every UX change we ship.

Core Responsibilities

1. Journey Mapping & Funnel Analysis
• Build and maintain detailed journey maps and end-to-end conversion funnels (landing → PDP → cart → checkout →
purchase → retention)
• Understand and improve how users move through the funnel, diagnosing high abandonment and bounce points
• Draw qualitative insight about user experience from quantitative data, and vice versa
• Surface friction points and translate them into clear, testable opportunity areas for the Strategist's roadmap

2. Quantitative Data Analysis
• Conduct thorough data analysis in GA4 and Shopify to understand how users interact with and move through the site
• Build and maintain LTV cohort analyses to connect UX and onsite behavior to long-term customer value and retention
• Own data accuracy and integrity as a core competency — analyzing, validating, and pulling insight from the numbers
before anyone else touches them
• Apply sound statistical practice to ensure findings are reliable, not just directional

3. Qualitative & Mixed-Methods Research
• Plan and run qualitative research — usability testing, heuristic evaluation, and user interviews — to explain the “why” behind the data
• Apply UX best practices and heuristics to evaluate and improve user experience
• Blend qualitative and quantitative methods into a single, coherent read on user behavior
• Create artifacts such as user flows, wireflows, and journey maps to communicate findings internally and to clients

4. Event Tagging & Measurement Infrastructure
• Partner with developers to tag interactive elements of the site, ensuring data accuracy and full visibility into user
behavior
• Identify tracking gaps and help build out the event architecture that underpins the Strategist's measurement strategy
• Support GA4 funnel setup, custom event design, and ongoing tracking QA

5. A/B Testing & Impact Measurement
• Maintain a high-velocity, robust A/B testing program with clear strategic hypotheses tied to account goals and success
metrics
• Measure and report on the impact of tests and site changes on website performance, LTV, and retention
• Rigorously measure the downstream impact of shipped UX implementations, not just the initial test result — closing the
loop from hypothesis to long-term outcome

6. Reporting & Insight Communication
• Skillfully translate key findings into insights and recommendations that support the Strategist's client narrative
• Create effective, well-structured reports and dashboards that make complex data easy to act on
• Present findings and recommendations clearly, both in written reports and verbal presentation to stakeholders

7. Cross-Functional Collaboration
• Work alongside the UX Strategist, designers, and developers to move from insight to shipped improvement
• Operate comfortably across multiple clients in a fast-paced environment
• Support the Strategist's roadmap with research and analysis delivered on the cadence the account needs

Ideal Qualifications

Experience & Expertise
• 4–7 years of experience in e-commerce, UX research, or product/data analytics
• Expertise in Google Analytics, the Shopify ecosystem, and various A/B testing software platforms
• Understanding of quantitative data analysis, statistics, and data visualization

Research & Measurement Skills
• Strong grounding in journey mapping, funnel analysis, and LTV cohorting
• Understanding of best-practice experimentation design: proposing hypotheses and testing design iterations to learn about
users and site experience
• Knowledge of user-centered design process and design thinking strategies
• Comfort applying both quantitative and qualitative research methods to the same problem

Reporting & Communication
• Ability to create effective reports, present them clearly, and use tools that properly derive insight from user data
• Ability to create artifacts such as prototypes, wireframes, user flows, and wireflows to communicate ideas internally and externally

Collaboration
• Experience working across functional teams like development, design, and project management to deliver successful outcomes
• Comfortable in a fast-paced environment, working across multiple clients
• Ability to work well within a reporting structure, translating a Strategist's direction into rigorous execution

What Success Looks Like in This Role
• Your journey maps and funnel analyses become the shared source of truth the Strategist builds the roadmap on
• Your LTV cohorting consistently connects UX changes to real, measurable business value
• Your research — quantitative and qualitative — explains not just what is happening, but why
• Your reporting is clear enough that stakeholders act on it without needing it translated further
• The Strategist trusts your analysis as the foundation for every recommendation they make

Why This Role Matters
At Anatta, insight is only as good as the rigor behind it.
The UX Researcher, Data Analyst & Optimization Specialist builds that rigor — mapping the journey, measuring the funnel,
and explaining the why behind the numbers — so the strategy built on top of it is never guesswork

The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant.

What are the perks?

We do our best to make sure employees are supported in everything they do. We offer a range of benefits and perks:

• Remote first organization
• Full medical, dental, vision, disability, and company paid life insurance
• Employer 401(k) contributions 
• Employee assistance program
• Start accrual with 20 days of PTO annually + holidays 
• Annual winter break: We close the week between Christmas and New Year's so everyone can truly disconnect and recharge
• Paid parental leave
• Company events, happy hours, and retreats
• Budget for continuing education 
• Other perks vary by location

Physical demands requirements

Common office/desk environment that involves long periods of time at a stationary desk with extensive computer work that requires repetitive motion of the wrists, hands, and/or fingers.

If this role is filled in the US, the annual salary range is $80,000 USD - $100,000 USD and is commensurate to several factors that are unique to each candidate, including but not limited to years of experience, skill set / qualifications, and geographical work location considering differences in cost of living, therefore, actual base pay offered may vary.  

Compensation Transparency & Pay Philosophy
At Anatta Design, we believe in fair and competitive compensation based on location. We post salary ranges in compliance with state requirements for U.S.-based roles, ensuring transparency for candidates in those regions. If you are applying from outside the U.S., please note that our pay scales are adjusted based on the cost of living and market conditions in each country.

Overview

We are seeking a UX Strategist to take ownership of optimization strategy across a portfolio of eCommerce clients — leading
with data prowess, sharp analytical judgment, and the ability to turn performance data into a compelling story that drives
action.

This is a leadership role, not a support function. The UX Strategist owns the end-to-end optimization strategy for each account: the analytics and measurement foundation it's built on, the roadmap it produces, and the narrative that gets stakeholders to act. You set the direction; cross-functional teams execute against it.

You will operate at the intersection of analytics leadership, UX strategy, and business consulting — using platforms like GA4, Shopify, and testing tools not just to report on performance, but to build the measurement backbone that makes every insight defensible and every recommendation persuasive.

The ideal candidate is a strategic operator and a strong storyteller with data who can:

• Own optimization strategy end-to-end — from measurement design through roadmap to results
• Connect onsite behavior to business outcomes with rigor and clarity
• Lead experimentation programs tied to revenue, LTV, and retention
• Turn dense analytics into a performance narrative that moves clients and stakeholders to act

Core Responsibilities

1. Own Optimization Strategy & Data-Driven Opportunity Identification
• Take ownership of the optimization strategy for each account — setting direction, not just surfacing findings
• Analyze onsite performance data (GA4, Shopify, heatmaps, etc.) to identify friction points, drop-offs, and growth opportunities across the customer journey
• Connect user behavior to business KPIs (CVR, AOV, LTV, churn, retention, etc.) with demonstrated data process
• Synthesize large, messy datasets into sharp, decision-ready insight

2. Strategic Roadmap Leadership
• Lead the development of prioritized optimization roadmaps aligned with client business goals
• Evaluate opportunities using structured prioritization frameworks (impact, effort, confidence)
• Balance short-term wins with long-term strategic initiatives, and defend the trade-offs with data

3. Experimentation Leadership
• Own and lead A/B testing programs across multiple clients
• Define hypotheses rooted in data and behavioral insight
• Partner with design and development teams to execute experiments
• Analyze results with statistical rigor and lead the scaling of winning solutions across the experience

4. Analytics, Measurement Strategy & Performance Reporting
• Own the measurement strategy for each account: custom events, funnel tracking, and KPI architecture within GA4 and
Shopify
• Build and analyze end-to-end conversion funnels (landing → PDP → cart → checkout → purchase → retention)
• Identify tracking gaps and lead engineering/data partners through robust event instrumentation
• Build reporting and dashboards (GA4, Looker, etc.) that make performance and experiment impact instantly legible
• Own the performance narrative end-to-end — what happened, why it happened, and what to do next — turning
analytics into a story stakeholders act on

5. Client Strategy, Advisory & Performance Storytelling
• Serve as the strategic and analytical lead for clients, guiding optimization decisions with clarity and authority
• Present insights and performance narratives with compelling, business-focused storytelling that lands with senior
stakeholders
• Bridge data, UX, and business strategy into a single, coherent point of view

6. Cross-Functional Leadership & Execution
• Lead collaboration with UX designers, UI developers, and project managers to bring recommendations to life
• Ensure strategic intent survives design and development execution
• Drive alignment across teams and accounts, leading without relying on direct authority

7. Continuous Optimization & Performance Measurement
• Define and evolve KPIs and measurement frameworks aligned to revenue, LTV, and retention
• Track performance of optimization initiatives and iterate based on results
• Establish scalable, repeatable measurement and reporting processes across accounts

Requirements

Experience & Expertise
• 5–8+ years in UX, CRO, Product Analytics, or Digital Strategy, with demonstrated ownership of optimization strategy — not just execution
• Proven track record of driving measurable business impact through data-driven optimization
• Deep expertise in Google Analytics (GA4), Shopify analytics & reporting, and A/B testing platforms (e.g. Optimizely, Convert, Shoplift, VWO, Intelligems)

Data & Analytics Process
• Strong command of GA4 event architecture, including custom event design, funnel setup, and debugging tracking issues
• Skilled at analyzing multi-step conversion funnels and user journeys to identify drop-offs and opportunities
• Ability to translate raw, complex data into clear reporting and executive-level insight — this is a core strength, not
a secondary skill

Analytical & Strategic Thinking
• Strong quantitative skillset with the ability to interpret complex, ambiguous datasets
• Ability to connect user behavior with business performance and financial outcomes
• Experience owning and prioritizing optimization roadmaps

Experimentation & CRO
• Hands-on experience designing, executing, and analyzing A/B tests
• Strong understanding of experimentation frameworks and statistical significance
• Ability to lead and scale experimentation programs across multiple initiatives

Performance Storytelling & Communication
• Exceptional storytelling ability — translating dense data into a clear, actionable, business-relevant narrative
• Experience working directly with clients or stakeholders in a consultative, advisory capacity
• Confidence presenting to senior stakeholders and influencing decision-making through data-backed narrative

Leadership & Cross-Functional Collaboration
• Demonstrated ability to lead optimization strategy across design, development, and product teams
• Ability to drive execution and influence outcomes without direct authority
• Strong ownership, organization, and accountability

Nice to Have
• Experience in eCommerce, subscription models, or DTC brands
• Familiarity with tools like Hotjar, FullStory, Elevar, Looker, or BigQuery
• Background in UX design or product strategy
What Success Looks Like in This Role
• You own the optimization strategy for multiple client accounts and consistently surface high-impact opportunities
• Your analytics and reporting are trusted as the single source of truth for performance
• Your recommendations, and the story you tell with data, directly influence conversion, revenue, and retention
• Clients view you as a strategic leader and trusted advisor — not just an analyst
• You elevate how teams think about data, experimentation, and optimization strategy

Why This Role Matters
At Anatta, we don’t just analyze performance — we drive outcomes.
The UX Strategist leads the bridge between data and decision-making: owning the analytics, owning the strategy, and owning the story — so every insight leads to clear action, measurable impact, and continuous growth

The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant.

What are the perks?

We do our best to make sure employees are supported in everything they do. We offer a range of benefits and perks:

• Remote first organization
• Full medical, dental, vision, disability, and company paid life insurance
• Employer 401(k) contributions 
• Employee assistance program
• Start accrual with 20 days of PTO annually + holidays 
• Annual winter break: We close the week between Christmas and New Year's so everyone can truly disconnect and recharge
• Paid parental leave
• Company events, happy hours, and retreats
• Budget for continuing education 
• Other perks vary by location

Physical demands requirements

Common office/desk environment that involves long periods of time at a stationary desk with extensive computer work that requires repetitive motion of the wrists, hands, and/or fingers.

If this role is filled in the US, the annual salary range is $120,000 USD - $130,000 USD and is commensurate to several factors that are unique to each candidate, including but not limited to years of experience, skill set / qualifications, and geographical work location considering differences in cost of living, therefore, actual base pay offered may vary.  

Compensation Transparency & Pay Philosophy
At Anatta Design, we believe in fair and competitive compensation based on location. We post salary ranges in compliance with state requirements for U.S.-based roles, ensuring transparency for candidates in those regions. If you are applying from outside the U.S., please note that our pay scales are adjusted based on the cost of living and market conditions in each country.