Amsive

Amsive is hiring an Account Manager, Customer Experience, with prior experience in omnichannel marketing with a focus on Direct Mail campaigns. We are seeking a client-facing professional who combines operational discipline with strategic thinking and thrives in a fast-paced setting. 

We’re looking for an Account Manager who brings a curiosity for marketing, thirst for learning, strong problem-solving skills, and sharp attention to detail. The right candidate is dependable, able to work independently and collaboratively, and able to manage multiple projects simultaneously while maintaining clear, proactive communication with clients around timelines, performance, and scope. This role is for someone who wants to own, not just execute. If you’re driven by impact, relationships, and growth, this is where you build your next chapter. 
 

What You Will Be Doing 

• Serve as the primary, day-to-day client partner, owning overall satisfaction, momentum, and delivery  
• Build trusted, empathetic relationships with clients, deeply understand their business, and translate objectives into clear, actionable plans. 
• Support Account Director in driving retention and identifying organic growth opportunities.  
• Own program clarity and momentum across complex, cross-channel initiatives. Work moves forward because you are driving it. 
• Develop and manage internal timelines and workflows, ensuring work is on time, on scope, and on strategy. 
• Lead status meetings and guide cross-functional teams (Media, Creative, Data, Production) toward clear next steps.  
• Oversee implementation and delivery of program commitments; manage scope changes by clearly communicating timing and budget implications.  
• Support development of QBR and annual business review materials.  
• Collaborate with marketing teams to refine optimization recommendations.  
• Partner with team members to ideate audience, creative, and channel testing strategies.  
• Maintain curiosity around data-driven marketing trends and emerging best practices.  
• Become proficient in Amsive’s tools and systems to ensure operational excellence. 

Who you are:  

• 2-4+ years of experience managing omnichannel marketing programs across Direct Mail, Email, SEO, SEM, and paid media channels such as CTV and Linear TV. 
• 2+ years of experience in an agency environment with proven success managing client relationships. 
• Experience serving as the primary client point of contact for omnichannel campaigns. 
• Skilled at compiling, documenting, and communicating client requirements across internal teams including creative, data, technology, media, and production. 
• Strong written and verbal communicator brings clarity and confidence to every interaction. 
• Highly organized, able to manage multiple projects while maintaining trust and momentum. 
• Strong grasp of marketing and communication principles. 
• Proficient in Microsoft Office, especially PowerPoint and Excel. 
• Comfortable working in regulated environments and compliance-driven workflows. 
• Able to interpret data and translate it into business insight. 
• Demonstrated ability to build and maintain profitable client relationships. 
• Future-minded, with a strong desire to grow into senior client leadership within an omni-channel agency environment. 

• Salary starting at $75,000/yr, based on skills and experience
• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays 
• Dental, Vision, and Health Insurance
• 401(k) with a company match program
• Paid Parental Leave

Semantic Modeling & Analytics 

• Design, develop, and maintain Power BI semantic models that support enterprise reporting and self-service analytics.  
• Develop scalable star schemas, measures, calculated columns, hierarchies, perspectives, and Row-Level Security.  
• Optimize semantic models for performance, usability, and governance.  
• Build reusable metrics and governed business logic shared across reporting solutions. 

Microsoft Fabric & Data Engineering 

• Develop and enhance analytics solutions using Microsoft Fabric Lakehouse technologies.  
• Write and optimize SQL, Spark SQL, and PySpark notebooks supporting analytics workloads.  
• Partner with Data Engineers to improve data quality, performance, and reliability.  
• Troubleshoot data pipelines, semantic models, and reporting issues across the platform. 

AI & Modern Analytics 

• Design AI-enabled analytical experiences using Microsoft Fabric Data Agents and Azure AI technologies.  
• Develop structured outputs (including JSON) that support internal web applications and AI-powered user experiences.  
• Evaluate emerging AI capabilities and recommend practical applications that improve productivity and business value.  
• Use AI-assisted development tools to accelerate delivery, improve quality, and automate repetitive work. 

Operational Intelligence 

• Build dashboards that monitor Fabric capacity utilization, refresh performance, workload health, pipeline execution, and overall platform performance.  
• Develop reporting that helps engineering teams proactively identify performance bottlenecks and operational issues.  
• Help establish monitoring standards for enterprise analytics solutions. 

What We're Looking For: 

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Statistics, Mathematics, Engineering, or a related technical discipline.  
• 3–5 years of experience designing analytical solutions using modern cloud data platforms.  
• Strong experience with Microsoft Fabric, Microsoft Power BI, or comparable enterprise analytics platforms.  
• Experience developing Power BI semantic models and writing DAX measures.  
• Strong SQL skills with experience querying and transforming large datasets.  
• Experience developing PySpark and Spark SQL solutions.  
• Understanding of dimensional modeling and enterprise data warehouse concepts.  
• Experience working with Git-based source control.  
• Strong analytical thinking and problem-solving skills.  
• Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences.  
• Demonstrated ability to work independently while collaborating effectively within a remote team. 
• Experience with Microsoft Fabric Lakehouse architecture, Direct Lake semantic models, or Delta Lakes are preferred  

Additional Information: 

• Salary starting at $90,000/yr, based on skills and experience 
• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays  
• Dental, Vision, and Health Insurance 
• 401(k) with a company match program 
• Paid Parental Leave 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please reach out to our team. 

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees.  It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. 

All offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history and reference verification, conducted in compliance with applicable state, federal, and local laws. 

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. 

Who We Are 
 
At Amsive, we're more than just a performance marketing agency; we're a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results. We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way. With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it.  
 
If you're looking for a place where your work matters, a career path you can grow on your terms, and a team that's as invested in your success as you are, Amsive is for you. We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual. Join us, and be part of the team ready to welcome, support, and grow with you.  

We regret to inform you that currently, Amsive DOES NOT provide sponsorship opportunities.
This is a HYBRID position (1-2 days in office) located in New York, NY or Nashville, TN. 

What we are looking for: 
 
The Associate Strategist, SEO will support Amsive Digital's organic and AI search clients across several industries including SaaS, e-commerce, higher education, healthcare, and finance. We’re looking for a curious problem solver to help lead a small team and support our wider department with content and technical strategies, and help develop impactful, data-driven SEO and AI search campaigns for our clients. The role is a steppingstone to becoming an independent team leader as a Strategist. 

You should have a passion for the digital world, a propensity to problem-solve, phenomenal attention to detail, and a boundless desire to learn. Our most successful team members are often both "right-brained" (creative) and "left-brained" (analytical). They are also strong team players, as collaboration and education are very important within our SEO department.  

What you will be doing:  
 

• Help develop and own the strategy, roadmap, and day-to-day activities of SEO activities for a few key accounts 
• Lead a handful of bi-weekly client cadence calls (assisted by your team and dedicated account coordinators or managers and/or directors, as needed) 
• Grow into an independent SEO team leader   
• Conduct comprehensive, prioritized site audits and proactively identify content and technical SEO opportunities that drive relevant organic visibility and traffic at scale   
• Document recommended solutions in a concise and compelling manner, working with development teams to advise on implementation 
• Ability to develop realistic business cases to convince clients to prioritize and implement SEO initiatives 
• Ability to derive strategic search query and prompt evaluations to drive successful initiatives based on attainable organic and AI search opportunities 
• Monitor and analyze site performance using a range of SEO, AI, and site analytics tools   
• Interpret and explain data discoveries as they relate to organic and AI search, specific initiatives, and client KPIs   
• Develop and effectively communicate SEO and AI search strategies, deliverables, and results 
• Stay up to date on current SEO industry trends and technologies and proactively communicate such trends to clients and the broader SEO department 
• Perform competitive analyses to identify organic search opportunities   
• Identify opportunities to improve organic conversion rates   
• Supervise QA of SEO implementations 

Who you are:  
 

• Minimum 4-5 years of experience contributing to or managing successful SEO campaigns, including agency side 
• Understanding of current SEO and AI search best practices, search engine ranking factors, intermediate marketing principles, and a strong grasp on how to help clients meet business goals as realistically as possible, setting the right expectations   
• Intermediate understanding of concepts such as URL discovery, crawling, rendering, indexing, and ‘crawl budget’ 
• Understanding of web performance and page speed optimizations 
• Inside-out knowledge of Screaming Frog and Google Search Console   
• Experience using other SEO tools such as Botify, Lumar, OnCrawl, Ryte, BrightEdge, STAT, SEMrush, ahrefs, etc.   
• Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment   
• Strong project management and organization skills, ability to be flexible and adaptable and prioritize and manage multiple concurrent projects   
• Experience with Google Analytics, Looker Studio, and connected APIs for data analysis and reporting   
• Familiarity with HTML, CSS, and JavaScript (as it relates to SEO) 

Additional Information:

• Salary starting at $80,000/yr, based on skills and experience
• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays 
• Dental, Vision, and Health Insurance
• 401(k) with a company match program
• Paid Parental Leave

Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please reach out. 

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees.  It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. 

All offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history and reference verification, conducted in compliance with applicable state, federal, and local laws. 

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. 

• Oversee, advise, or assist in management of key accounts by building client relationships and managing project delivery as needed to ensure client retention and/or expansion. 
• Support business development team on RFP’s, provide strategy PowerPoint presentations, and written proposals as needed. Support Account Directors and Strategists on upsells, program expansions, account cross-sells, or addendums for existing clients. 
• Provide guidance through strategic and tactical input to team members for successful execution of SEO program or projects. 
• Analyze performance data and help develop key insights for quarterly and annual business reviews for key accounts. 
• Work closely with Account Directors and Strategists for SEO strategy alignment with client goals. 
• Work closely with our Director of AEO/GEO to implement AI search (Answer Engine and Generative Engine Optimization) recommendations alongside SEO strategy; while this role's primary focus is SEO, you will partner closely with our AI search practice to deliver well-rounded organic results for clients.
• Work closely with Business Development and Sales in developing SEO program or project plans and scope definitions. 
• Support execution of strategies as needed for SEO clients. 
• Review proposals and SOWs to ensure technology fees and resource hours are accurately scoped before Channel Director(s) approval and delivery to clients. 
• Ensure accurate account resource time tracking across the organic services Channel; review tracked resource hours to ensure that execution time is within the expected ranges and recommend scope updates as needed. 

• Directly manage 2+ SEO strategists of varying levels (associate-senior) and oversee the respective teams reporting to those strategists. 
• Work with team members to develop basic, intermediate, and advanced SEO knowledge with the goal of advancing staff 1-2 levels within 2 years; inspire a love of SEO and digital marketing in all SEO team members.  
• Develop and curate training curriculum and materials in partnership with other Associate Directors and Channel Director(s) to support organic services and education of SEO team members of all levels in all areas of SEO. 
• Ensure existing organic training curriculum and materials are examined semi-annually and updated as needed, in partnership with Channel Director(s).  
• Foster an intellectually challenging staff culture with the goal of driving continual learning and improvement across all team levels. 
• Ensure timely interim and annual reviews are executed for all team members and that clear, tangible goals established through these reviews are regularly evaluated. 
• Lead and facilitate SEO channel meetings and huddles, developing internal team communications and advancing team-wide learnings with industry best practices; ensure participation and critical thinking are exercised.  
• Participate in company huddles and/or cross channel trainings as an SEO subject matter expert. 
• Provide support and recognition for all SEO teams and effectively foster teamwork that drives motivation and retention.  
• Participate in the training, individual development, onboarding, and mentoring of staff across all skills. 

• Support Channel and company hiring activities, conduct interviews and document evaluations for prospective and current employees as needed. 
• Oversee procurement and management of external organic services contractors and freelancers; regularly evaluate, ensuring alignment with account and Channel budgets as well as adherence to standards of excellence. 
• Evaluate, recommend, and contract vendors to support channel performance and profitability in partnership with the Channel Director(s). 
• Support Channel Director(s) in managing and continually improving division workflow with thoughtful assignment of accounts across team members based on team capacity. 
• Regularly analyze team capacity with strategists to ensure resource hours are spent efficiently and effectively using time tracking analytics. Report capacity back to Channel Director(s) on a monthly basis. 

• Contribute to organic search thought leadership, innovation, process improvement initiatives for the agency and its clients; execute in partnership with Channel Director(s).  
• Keep abreast of industry developments, participate in internal marketing discussions, and facilitate knowledge transfer with the team as it impacts client work.  
• Contribute to the development of new product offerings and practice innovations. Contribute to corporate initiatives, automation projects, process changes, and roll-outs. 
• Develop tools to improve efficiency and advance the practice.
• Recommend organic services measurements, monitoring, methodologies and platforms for agency adoption and execute in partnership with Channel Director. 

• 7+ years of experience in organic search engine marketing, agency experience preferred 
• Expert ability to plan and execute strategically to drive growth for both our clients and the company 
• Proven team leadership and management experience with ability to grow direct reports 
• Excellent interpersonal skills with ability to interact with people at all levels of an organization, fostering strong cross-functional teamwork and positive attitudes 
• Strong project management and organization skills, ability to prioritize and manage multiple teams and projects 
• Excellent verbal and written communication skills, with proven ability to speak and write persuasively in marketing and interpersonal contexts, including in pitches and c-suite meetings 
• Strong proficiency in the Microsoft Office Suite: particularly Excel and PowerPoint 
• Expert knowledge of standard and enterprise SEO tools, including GA4, Google Seach Console, enterprise crawlers such as Botify, Screaming Frog, Content King, Moz (including STAT), Conductor Searchlight and/or BrightEdge, SEMrush, Ahrefs, etc. 
• Proficiency in HTML preferred 

• Salary starting at $100,000/yr, based on skills and experience
• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays 
• Dental, Vision, and Health Insurance
• 401(k) with a company match program
• Paid Parental Leave

• Develop and maintain short-, medium-, and long-range demand forecasts by customer, product, facility, production line, or other relevant business segment.
• Consolidate historical demand, sales pipeline information, customer forecasts, seasonality, market trends, and operational inputs into an integrated demand plan.
• Analyze forecast accuracy, bias, variability, and key demand drivers.
• Identify significant changes in demand patterns and communicate potential operational and financial implications.

• Develop detailed capacity models across facilities, production lines, equipment, labor groups, and shifts.
• Compare forecasted demand against available production capacity to identify constraints, excess capacity, and potential service risks.
• Evaluate the impact of customer growth, new business opportunities, product mix changes, equipment downtime, staffing changes, and productivity assumptions.
• Perform scenario analysis to support decisions related to overtime, shift structures, capital investments, outsourcing, facility utilization, and production scheduling.
• Create forward-looking capacity dashboards that provide leadership with visibility into anticipated utilization and bottlenecks.

• Analyze labor performance, including labor hours, units per labor hour, earned versus actual hours, overtime, staffing levels, and utilization.
• Identify productivity trends, labor inefficiencies, and performance gaps across facilities, shifts, departments, and production lines.
• Evaluate the impact of product mix, run size, setup time, downtime, training, absenteeism, and staffing levels on labor performance.
• Support workforce planning by identifying future labor needs, productivity opportunities, and potential staffing risks.

• Analyze customer, product, job, facility, and production-line profitability.
• Identify margin improvement opportunities and areas of financial underperformance.
• Support customer pricing, contract evaluations, business reviews, and new-business assessments with fact-based financial and operational analysis.
• Partner with Finance to improve cost-to-serve, contribution margin, and unit-economic models.

• Build and maintain dashboards, models, and recurring reporting that provide clear visibility into demand, capacity, labor, productivity, service, and profitability.
• Convert complex data into concise insights and recommendations for operational and executive leadership.
• Develop standardized performance metrics and ensure consistent definitions across departments.
• Perform root-cause analysis on operational and financial performance variances.
• Identify emerging trends, risks, and opportunities before they materially affect business results.

• Actively learn and apply artificial intelligence, machine learning, automation, and advanced analytics to demand planning and operational decision-making.
• Identify opportunities to automate manual reporting, recurring analysis, data preparation, and forecasting processes.
• Experiment with AI-enabled tools to improve forecast accuracy, detect anomalies, summarize performance drivers, and accelerate decision-making.
• Promote responsible, secure, and practical use of AI and modern data tools.

• Bachelor’s degree in Supply Chain, Operations Management, Industrial Engineering, Finance, Economics, Statistics, Data Analytics, Business, or a related field.
• 3+ years of experience in demand planning, supply planning, manufacturing analytics, operations finance, capacity planning, or a similar analytical role.
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, scenario modeling, and data analysis.
• Experience using business-intelligence or visualization tools such as Power BI, Tableau, Dataroma, or a similar platform.
• Familiarity with AI-enabled productivity and analytical tools.
• Excellent written and verbal communication skills with the ability to influence and collaborate with stakeholders at all levels.
• Analytical thinker with strong problem-solving skills and the ability to draw insights from complex data.
• Ability to manage multiple priorities in a fast-paced and evolving environment.

• Salary starting at $80,000/yr, based on skills and experience
• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays 
• Dental, Vision, and Health Insurance
• 401(k) with a company match program
• Paid Parental Leave

Plant Work Location: 605 Territorial Dr Bolingbrook, IL 60440
Pay: At minimum $19.00 per hour. Salary based on job/shift/experience and skills

Supports daily operations in a fast-paced print and direct mail production environment. This position is responsible for performing production, machine operation, material handling, quality control, and/or specialized manufacturing duties to ensure customer jobs are completed accurately, safely, efficiently, and on schedule.

Team members may work in multiple areas of the facility, including Digital Print, Mail Finishing, Bindery Department, Inserting Department, Material Handling (Lettershop), Equipment Maintenance, Quality Control based on talents, experience and business needs. 

Essential Duties and Responsibilities

• Operate and support production equipment used in printing, finishing, inserting, mailing, and related manufacturing processes.
• Set up, load, and monitor equipment and materials according to job specifications, work instructions, and production schedules.
• Perform quality checks throughout production to ensure finished products meet customer specifications and quality standards.
• Identify and resolve basic production or equipment issues, escalating concerns when necessary.
• Maintain accurate production documentation, including job information, material counts, completed quantities, and waste.
• Work safely and collaboratively in a fast-paced production environment while supporting productivity, quality, and on-time completion of customer jobs.

• Previous manufacturing or production experience.
• Experience in printing, direct mail, machine operation, or production experience strongly preferred.
• Ability to work effectively in a fast-paced, deadline-driven production environment.
• Strong attention to detail and ability to identify quality or production errors.
• Ability to follow written and verbal instructions and job specifications.
• Basic mechanical aptitude and troubleshooting ability preferred.
• Dependable attendance and ability to report to work as scheduled.

Supervisory Responsibilities: None

Work Environment: Position operates in a regulated manufacturing print/mail production facility

Physical Demands:

• Stand and walk for up to 12 hours, with frequent bending, kneeling, and reaching
• Must be able to lift, push, or pull up to 50 pounds
• Perform repetitive motions in a fast-paced production environment

Security Clearance: Amsive is a Federal Contractor, and this position may require government security clearance for certain projects.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Amsive is a leader in high-volume print and mail manufacturing with over 40 years of experience.

Our success depends on people who are dependable, performance-focused and take pride in meeting production goals. Production is completed in-house using modern high-speed print and mail manufacturing equipment. Our facilities are clean, well-lit, and temperature controlled.

At Amsive, results matter. We offer career opportunities in print and mail production, with medical, dental, vision insurance and a competitive 401K.

Location: 605 Territorial Dr Bolingbrook, IL 60440
1st Shift Work Hours: 5am - 2:30pm, with expected additional hours/weekends mandatory. 
Pay: Starting hourly salary of at least $15.00 per hour depending on experience 

What we are looking for: 

The Custodian is responsible for maintaining a clean, safe, and sanitary manufacturing production facility. This role supports daily plant operations by performing routine and specialized cleaning tasks across production floors, break rooms, restrooms, offices, and common areas. The Custodian works in a fast-paced industrial environment and must follow all safety protocols, including OSHA regulations and company-specific guidelines. 

What you’ll do: 

• Sweep, mop, scrub, and sanitize production floors, hallways, and common areas on a scheduled and as-needed basis 

• Clean and disinfect facility including restrooms, common areas, break rooms, and office spaces daily 

• Remove trash, recyclables, and manufacturing waste from designated collection points and transport to disposal/dumpster areas 

• Clean and maintain industrial equipment exteriors, conveyor areas, and non-operational machine surfaces as directed 

• Replenish supplies in restrooms, break rooms, and hand-washing stations (soap, paper towels, sanitizer, etc.) 

• Operate industrial floor scrubbers, sweepers, pressure washers, and other custodial equipment 

• Monitor and report facility maintenance needs, safety hazards, or equipment issues to the supervisor 

• Assist with spill cleanup and emergency sanitation response on the production floor 

• Clean loading docks, exterior entryways, and parking lot areas as assigned 

• Properly label, store, and handle cleaning chemicals in accordance with OSHA and SDS guidelines 

• Perform deep-cleaning tasks on a rotating schedule (e.g., walls, vents, machinery bases, storage areas) 

• Complete daily cleaning logs and inspection checklists accurately 

• Perform other duties as assigned by the Facilities Manager or Plant Supervisor 

Who you are:  

• Prior custodial, janitorial, or industrial cleaning experience preferred 

• Ability to read and follow written and verbal instructions, including safety signage 

• Basic knowledge of cleaning chemicals, dilution ratios, and safe handling procedures 

• Must be able to work independently and as part of a team 

• Reliable attendance and punctuality are essential 

• High school diploma or GED preferred 

• Must pass a pre-employment background check and drug screen 

  Supervisory Responsibilities: None 

  Work Environment: Position operates in a regulated manufacturing print/mail production facility

  Physical Demands:

• Stand and walk for up to 12 hours, with frequent bending, kneeling, and reaching
• Must be able to lift, push, or pull up to 50 pounds
• Perform repetitive motions in a fast-paced production environment

Who We Are
Amsive is a leader in high-volume print and mail manufacturing with over 40 years of experience.

Our success depends on people who are dependable, performance-focused and take pride in meeting production goals. Production is completed in-house using modern high-speed print and mail manufacturing equipment. Our facilities are clean, well-lit, and temperature controlled.

At Amsive, results matter. We offer career opportunities in print and mail production, with medical, dental, vision insurance and a competitive 401K.

Location: 1224 Poinsett Highway Greenville, SC 29609
Work Hours (Nights): 7pm – 7am rotating workdays, with expected mandatory additional hours including weekends
Pay: Starting at $24.00 per hour based on experience/ skills

What we are looking for: 
The Lead, Digital Print is a working lead responsible for both operating digital print equipment and guiding Operator I team members on their shift.  Providing performance improvement and corrective action while maintaining open communication with team members.  Maximizes productivity and emphasizes quality control, while maximizing the company’s profits and minimizing costs.  Establishes and maintains effective communication with employees and other departments ensuring quality, accuracy, and on-time reliability.

What you will be doing:

• Meet print department production goals while ensuring accuracy, quality, and on-time delivery in a cost-effective manner  
• Support daily print operations by coordinating workflow, staff, and equipment to meet deadlines 
• Adheres to production schedules and manage employee time. 
• Communicate job requirements clearly to ensure accurate and efficient execution 
• Train and coach team members to ensure job skill proficiency and compliance with company policies and procedures. 
• Participating in continuous improvement and process measures to increase productivity. 
• Conducts QC checks as per standard operating procedures, ensuring quality of work is per customer expectations. 
• Enforce production schedules, quality standards, and company policies across the department 
• Participate in providing feedback on employee performance reviews and disciplinary action in accordance with corporate guidelines. 
• Prioritize workload and assist as needed to keep production on track 

Production & Equipment Operation: 

• Operate, set up and troubleshoot digital print equipment for a variety of job types, ensuring efficient throughput and adherence to job specifications.
• Set up jobs, adjust machine settings, and troubleshoot issues to maintain production flow.
• Perform routine maintenance including cleaning, calibration, and minor repairs.
• Ensure all work meets quality standards for accuracy, consistency, and customer expectations. 
• Assist in meeting daily production schedules and deadlines by prioritizing workload and stepping in as needed. 

Who you are:

• 3+ years of continuous work experience (preference in mail industry or print industry) 
• Experience working in a team environment accomplishing production goals
• ​​​​​​​Work history of excellent attendance record and punctuality 
• Excellent written and verbal communication skills 
• Knowledge of USPS regulations preferred 
• Working with co-workers and employees to accomplish company production goals.
• Preferred High School/GED or an equivalent combination of technical education and experience.
• Respects the confidentiality of company information.

Supervisory Responsibilities: Lead a print team with supervision from Digital Print Manager.

Work Environment: Position operates in a regulated manufacturing print/mail production facility

Physical Demands:

• Stand and walk for up to 12 hours, with frequent bending, kneeling, and reaching
• Must be able to lift, push, or pull up to 50 pounds
• Perform repetitive motions in a fast-paced production environment

Security Clearance: Amsive is a Federal Contractor, and this position may require government security clearance for certain projects.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

​​​​​​​If you need reasonable accommodation with the application process, please reach out.

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees.  It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

All offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history, drug test, and reference verification, conducted in compliance with applicable state, federal, and local laws.

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

 

• Manage performance, goal setting, and performance improvement plans to provide feedback to supervisors, leads and employees.
• Diagnose and troubleshoot escalated production problems.
• Understand all machine capabilities and work with members of management team to recommend machine changes and/or improvements.
• Represent the Digital Print Department in CFT Meetings.
• Prepare and conduct Weekly Department Meetings.
• Maintain interdepartmental relationships.
• Ensure all Digital Print employees are held accountable to the established quality procedures.
• Conduct formal performance reviews, including corrective action when necessary. 
• Coordinate and communicate with the Scheduler & Maintenance manager to schedule preventive maintenance, ensuring projects are being completed on-time. Adjusting production staffing as necessary.
• Review, approve, and submit all Digital Print Department payroll timesheets.
• Coordinate with equipment vendors regarding the fulfillment of contractual maintenance agreements to ensure printing equipment meets expectations for up-time and performance.
• Coordinate with Purchasing Department to order all Digital Print Department supplies to maintain an appropriate inventory level to meet production needs.
• Ensure accuracy and timely completion of monthly Digital Print Department inventory and printer counts.
• Utilize ERP system to monitor department efficiency and on-time completion performance.
• Coordinate with HR in regard to posting open Digital Print Department positions and conducting interviews during the hiring process to fill them.
• Effectively use the quality control procedures monitoring quality of the final output.
• Reviews schedule for jobs assigned daily, reporting issues back to Supervisor.

• Minimum of 3-5 years supervisory/management experience in print or direct mail.
• High school diploma or GED with experience or vocational/technical certification.
• Strong work ethic and quality of work.
• Manage an organized, safe, and clean work area ensuring it is maintained.
• Ability to work cross functionally with internal teams.
• Strong written and verbal communication skills.
• Ability to follow all plant, department, and work area safety rules and operation procedures.

• Stand and walk for up to 12 hours, with frequent bending, kneeling, and reaching
• Must be able to lift, push, or pull up to 50 pounds
• Perform repetitive motions in a fast-paced production environment

• Help define and execute SEO strategy for Amsive's SEO clients, with a focus on content strategy and optimization, B2B marketing, and local search   
• Develop comprehensive keyword research documentation and strategic keyword evaluations  
• Create search-optimized, compelling metadata content and website content  
• Monitor and analyze site performance using a range of SEO and site analytics tools, provide reports in Looker Studio, Excel and PowerPoint  
• Conduct technical SEO audits and provide recommended solutions, working with development teams to advise on implementation  
• Assist account managers in translating client objectives into search marketing strategy  
• Communicate with account managers and clients around SEO strategies, tactics, deliverables, and performance  
• Stay up to date on current SEO industry trends and technologies, and communicate these trends to clients and the Amsive team  
• Help guide and support analysts in their development, contributing to their growth in SEO while enhancing their technical and strategic SEO skills. 

• Bachelor’s degree in marketing, advertising, communications, business, or a related area  
• 2-3+ years of experience contributing to or managing successful SEO programs, preferably in an agency setting   
• Experience performing SEO for B2B and/or local businesses, including best practices related to lead generation, location optimization, content strategy, and visibility improvement across service-based or multi-location websites.
• Experience with local SEO tools such as BrightLocal, Rio SEO, or similar platforms used for location management and performance tracking.  
• Able to effectively communicate ideas and technical concepts both verbally and in writing to clients and team members. 
• Consistently meets deadlines in a fast-paced environment by effectively prioritizing tasks and managing multiple projects.
• Displays strong analytical and critical thinking skills to identify issues and develop practical solutions, especially for complex technical SEO challenges. 
• Skilled in managing time effectively to handle various tasks while delivering high-quality results on time. 
• Experienced in building and maintaining strong client relationships, setting expectations, and ensuring successful strategy execution. 
• Innovative in finding creative solutions to SEO and content challenges while balancing creativity with data-driven insights. 
• Strong proficiency in the Microsoft Office Suite: Word, PowerPoint, and especially Excel  
• Knowledge of Google Search Console, Google Analytics/GA4, and other analytics tools  
• Basic knowledge of HTML, CSS, JS and/or Python is a plus (curiosity and desire to improve in these areas is also a plus!)  
• Experience using SEO tools such as Screaming Frog, Botify, Lumar (DeepCrawl), Stat, SEMRush, Ahrefs, Conductor Searchlight/Content King, BrightEdge, or other keyword research tools 
• Understanding of intermediate marketing principles and a strong grasp on how to help clients meet business goals  

• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays 
• Dental, Vision, and Health Insurance
• 401(k) with a company match program
• Paid Parental Leave